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Official Support

How can we help?

Get support for your CRICAI account, video analysis, subscriptions, live cricket features, and technical issues.

Contact Support

Support Hours

Monday – Friday

09:00 – 17:00 (UK Time)

Response Time

We aim to respond within 24–48 hours.

For faster assistance, please include:

  • Your registered email address
  • Device type (iPhone, iPad, Android, Tablet)
  • App version
  • Description of the issue
  • Screenshots if available
Email Support

Support Categories

Account & Login Support

Help with account access, sign-in issues, password problems, and profile management.

Video Upload & AI Analysis

Help with video uploads, AI feedback, analysis results, and performance reviews.

Subscription & Billing

Support for Premium plans, subscriptions, renewals, and billing enquiries.

Technical Issues & Bug Reports

Support for app crashes, loading issues, performance problems, and bug reporting.

Frequently Asked Questions (FAQs)

Important Links

Privacy Policy
Terms of Service
Contact Us
Account Deletion

Delete Your CRICAI Account

CRICAI respects your privacy and gives users control over their personal data. If you would like to permanently delete your CRICAI account and associated personal information, you may submit an account deletion request through the link below.

Please note:

Account deletion is permanent and cannot be undone.
Any saved analysis history, preferences, and account information may be permanently removed.
Subscription management must still be handled through Apple App Store or Google Play if applicable.
Certain information may be retained where required by law, security, fraud prevention, or legitimate business purposes.
Request Account Deletion

About CRICAI

CRICAI is an AI-powered cricket coaching platform designed to help players improve their skills through advanced video analysis, intelligent coaching insights, performance tracking, and cricket education tools.

Our mission is to make professional cricket coaching accessible to players, coaches, academies, and cricket enthusiasts worldwide.

CRICAI – AI Cricket Coach

Official support page for CRICAI users.

https://cric-ai.co.ukcricailimited@gmail.com